Brand Director

Job Description: The Brand Director is the backbone of accountability and client relationships. You are the glue that holds the brand management team together. You will oversee up to 60 accounts (ideally closer to 45), manage a team of brand managers and support staff, become the client's best friend, pitch and execute strategy, retain clients, and look for opportunities to grow client accounts.

Day to Day:

• Provide Strategy NON-Stop to clients and BMs.
• Monitor client sentiment
  • Be the client’s best friend
• Send 3-4 client videos a day. (Opportunities, growth, strategy). 15-20 a week required
• Audit client boards and ensure milestones are being adhered to.
• Always hold a weekly call with your brand managers who are direct reports
• Handle retention calls and escalations
• Join at least 1 client call per month for each client under your supervision
• Flag performance issues raised to you to HR for team members on your teams
• Recommend promotions and career changes as needed for the employees under your supervision. (Just flag recommendations in Slack, as merited)
• Pitch strategy with your brand manager
• Spend 1 hour per day auditing your client's accounts, reviewing Seller Central, and sending a video to the client on your findings as mentioned above. Any issues should be flagged to your team and not put on video, but do pitch strategy or growth opportunities on said video
• Allocate up to $100 per month on one-time merit bonuses for your team
  • Can be split however you want.
• Monitor client burn rate
• Ensure client surveys are requested and received
• Proper delegation and management of your BMs and EAs
• When onboarding a client, read HubSpot and identify the pain and discuss it in the first 3-5 mins with the new client. Set milestones in Asana.

What can you expect as a MAG Employee?

• 40 hours a week, 8 hours a day
• Competitive salary base
• Permanent WFH setup
• Unlimited FREE access to MAG School courses and SOP Library!
• Work schedule is in EST (Monday-Friday only)
• Opportunities for professional development and career advancement

To apply, kindly send your applications to: https://myamazonguy.com/jobs. You may follow up on your application by emailing us at recruiting@myamazonguy.com.